Counselling is traditionally face-to-face. But with new technology, and especially Covid-19 lockdown measures, there has been a dramatic increase in online counselling by phone and video calls. So you can feel confident that your privacy and the quality of my sessions have been maintained:
- I have received specific training in online counselling, covering ethics, privacy, GDPR and good practices
- I following BACP guidelines on “Telephone and online counselling” and follow their Good Practice advice.
Video / Online counselling
I can offer video counselling through the following software:
- Google Meet Counselling (Privacy policy)
- Skype Counselling (Skype Privacy and Security)
- MS Teams Counselling (Privacy, security, and compliance)
- WhatsApp Counselling (Privacy statement)
- Zoom Counselling (Privacy statement)
Privacy
Your privacy is very important to me. You can read my privacy policy here, know that I take precautions with both the software and location in which I carry out online counselling. I am also satisfied that the software we use meets minimum privacy standards:
- Google Meet Privacy policy
- Skype Privacy and Security
- MS Teams Privacy, security, and compliance
- WhatsApp Privacy statement
- Zoom Privacy statement
Security audit
| Registered with the ICO | |
| Computer virus protection | ✓ |
| Computer access restricted | ✓ |
| Computer password protected | ✓ |
| Encrypted email | ✓ |
| Secure website | ✓ |
| Secure video | ✓ |
| Private and confidential working space | ✓ |
| Secure audio/Headphones | ✓ |
| Disabled Alexa, Siri and Google voice | ✓ |
| Professional training | ✓ |
| Professional qualifications | ✓ |
| Insurance | ✓ |